Strong volunteer programs start with strong leaders

Headshot - circleIF YOU are a leader of volunteers – and you care about running a quality program in a resource-challenged nonprofit world, then you are in the right place.

I’m Elisa, and I created Twenty Hats to provide volunteer managers like you with the skills you need to overcome tough challenges – and accomplish more for your program without adding hours to your day.

That’s why my coaching, courses, and retreats give you a personalized training experience. This is not the place for off-the-shelf learning. Plan on applying each new skill to your own workplace situation.

Leading a volunteer program is more than just a job – it’s a rewarding, purpose-driven professionif you are trained in best practices and supported to keep growing.

Let’s make your professional experience as fulfilling as possible!

Geeking out on volunteer interview questions

Why practice makes perfect when it comes to interview questions

I discovered something last week.

There’s a better way to explain something that I’ve been teaching and sharing for quite a long time.

It all started last week, when I led a fun and thought-provoking training for 20 volunteer managers, from the Smithsonian and other DC-based museums.

The topic was one of my favorites – behavior-based interviewing. It’s an incredibly effective method for screening high-commitment, highly specialized kinds of volunteers such as docents, tour guides, and educators – the kind of volunteers that museums engage all the time.

If you follow this blog, you know that I love to geek out on behavior-based interviewing and have written about it before. That’s because I experienced the benefits of the behavior-based approach first-hand …read more…